Training and Support Built Around Infor CPQ
RenaissanceTech's training and support offerings are built and delivered by the same in-house specialists who implement Infor CPQ. You are not working with a help desk. You are working with specialists who know the system.
Infor CPQ Training
Structured training for administrators, power users, and new team members. Get your people confident in the system quickly, with training delivered by the leading Infor CPQ partner.
Ongoing CPQ Support
From monthly managed support plans to ad hoc assistance, we keep your Infor CPQ environment running at full capacity. Our team is available when you need help, without the overhead of maintaining in-house CPQ expertise.
Specialized and Staffing Options
Need help with a CPQ project, custom development, or a dedicated CPQ specialist embedded in your team? We offer targeted support options for situations that go beyond standard maintenance.
Infor CPQ Training That Translates to Real Proficiency
Training is available for administrators who manage and maintain the system, power users who need training on advanced concepts, and new team members who need a structured onboarding path. We deliver training as part of our implementations or as a standalone offering for teams that need a refresh or have added new staff.
Training Options
Your CPQ system is only as effective as the people using it. Proper training is the fastest way to protect your implementation investment.
Support Options
Not sure which support option fits your situation? Our team will help you find the right level of coverage for your operation and budget.
Common Questions About CPQ Training and Support
Here are answers to the questions we hear most from manufacturers looking for training and support after go-live.
We went live with Infor CPQ a while ago but our team never received formal training. Is it too late?
Not at all. Post-go-live training is one of the most common requests we receive. Teams often get by after implementation but hit a ceiling when they need to make changes, onboard new staff, or use more advanced features. RenaissanceTech can assess where your team's knowledge gaps are and deliver targeted training to fill them, regardless of how long ago your system went live.
What is the difference between monthly support and ad hoc support?
Monthly support is a structured engagement where RenaissanceTech provides a defined level of ongoing coverage for your Infor CPQ environment. It is well suited for organizations that have regular maintenance needs, make frequent system changes, or want a predictable support cost. Ad hoc support is pay-as-you-go access to our team for specific issues or short-term needs, with no ongoing commitment. Many clients start with ad hoc and move to monthly support as their needs become more consistent.
We run Infor CPQ on-premise. Can you support that environment?
Yes. RenaissanceTech has specific expertise in Infor’s on-premise configurator and Sales Portal, including version management, upgrades, and the integration challenges that come with on-prem deployments.
What does staff augmentation look like in practice?
Staff augmentation means a RenaissanceTech CPQ specialist works alongside your team on an ongoing or project basis. This is a good fit for organizations that have a CPQ system but lack dedicated internal expertise, are going through a significant system change, or need to cover a gap created by turnover. Our specialists are our own employees, so you get the same depth of knowledge as you would in a full implementation engagement.
Can RenaissanceTech make changes or enhancements to our existing Infor CPQ system?
Yes. Custom development is available for existing clients who need to extend their system, add new product lines, update pricing rules, build new integrations, customized UI, or address requirements that go beyond standard configuration. All development work is scoped and priced upfront so there are no surprises.
Keep Your CPQ System and Your Team Performing at Their Best
Tell us where you are in your CPQ lifecycle and what you need. Our team will recommend the right training or support option for your situation.
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